Shipping & returns

 Postal charges for UK Delivery

  • Free UK Delivery over £20
  •  1st class £3.45
  • 2nd Class £2.95

Orders are sent by Royal Mail. UK delivery usually takes between (1st class) 1-2 days, (2nd Class) 2-3 days. Some large or heavy orders may be sent 2nd class or by Courier service, we will notify you if this is the case. Orders are usually processed within 24hrs of placement. This is a guideline and not a guarantee. We ensure that all items are packaged carefully and sent in good condition. If an item arrives in a damaged condition please contact us immediately.

Orders from outside the UK - You can't order directly on the website as rates vary with each country and size/weight of each item. Please use "Contact Us" for a postage quote. If you go ahead with the purchase, you will be sent a PayPal invoice to pay prior to shipping.

Refund & Returns Policy

  • Please inform us if you are returning any item.
  • Any item returned to us within 7 days will be given a full refund, including P&P paid when the item was ordered.
  • The customer is liable for the P&P cost of returning the item.
  • It is advisable to get proof of postage when returning an item.

 

Packaging

Whenever possible we will use re-cycled boxes and other packaging materials when we send your order to you.

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